City of Utica, Michigan

May 5, 2011 Comments Off on City of Utica, Michigan

…We’d had hardware technicians who claimed to be able to install the hardware but when they came out to the offices they readily admitted that our setup was beyond their abilities.” “We would call SYO in a complete panic because the software and hardware were not functioning as smoothly as we had anticipated.” “Since those early years and many panic calls to Jason, we realized that we truly needed to be in a contract with SYO so the equipment/software would be monitored and updated on a regular basis. There was never any problem that we experienced that SYO could not handle. When a software company tried to ‘milk’ the situation, Jason saw through their games and resolved the issue and we were able to exit our software contract [with the third party software company] with minimal grief.

Jacqueline K. Noonan
City of Utica

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