Take your business to the next level –
with fully integrated unified communications

VITAL VoIP Cloud PBX is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio/video/chat/content sharing, and conferencing.

Whether in the office or remote, Vital VoIP Cloud PBX seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

Highly reliable

The Vital VoIP voice network is purpose-built for reliability
•  16 North American datacenters provide redundancy and minimize latency
•  Stringent prequalification guidelines and VoIP network testing help ensure a reliable connection and crystal-clear voice quality

Simplified scaling & management

Vital VoIP scales according to the needs of any business
•  Order service according to the number of users or resources needed today; pay only for what is used
•  Ordering additional service is easy and can be spun up quickly
•  Scales to a large number of users per business

Increased productivity & collaboration

Vital VoIP makes a more productive and efficient workforce
•  Mobile devices interact seamlessly with the corporate phone system
•  Anywhere, anytime, and on any device, creating a more flexible workforce
•  Video conferencing and screen sharing empowers collaboration in real time

Business continuity

Ensure that you never miss an important business call
•  The Vital VoIP mobile app has full business phone functionality to be used in the event that desk phones become unavailable
•  Cloud based systems are immune to local outages. Vital VoIP will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.

Lower cost

No PBX hardware to buy, install, manage, upgrade or replace
•  Lower infrastructure and operating costs compared to traditional phone service
•  Reduces infrastructure and operating costs; no additional hardware to buy
•  Consolidates voice and data onto one network
•  Flat, per-user rates with unlimited domestic local & long distance calling


Each user receives

  • •   Unique extension and optional DiD
  • •   Ability to have unlimited endpoints
  • •   Inbound/Outbound Caller ID
  • •   Voicemail
  • •   Vital VoIP Communicator Mobile & Desktop App
  • •   Online Meeting with unlimited participants
Each account receives

  • •   Centralized management of all locations
  • •   Auto Attendant with a direct inward dialphone number
  • •   Ability to configure hunt groups
  • •   Conferencing
  • •   Hunt Group reporting
  • •   Enable/Disable call recording

Vital VoIP Communication Features

System Features Phone Features  
•   Voicemail •    Call Forward •    Administrator Password
•    Auto Attendant •    Call Hold •    Named Ring Groups
•    Caller ID •    Call Recording •    Page All Phones
•    Custom Hold Music & Greetings •    Call History •    Call Park
•    Direct Inbound Dialing (DiD) •    Call Transfer •    Inbound Caller Name
•    Call Park and Pickup (including smartphone) •    Call Waiting •    Call Flip
•    Conference Bridge •    3-way Calling •    Configurable Line Keys
•    Hunt Groups •    Do Not Disturb •    Speakerphone
•    Hunt Group Call Reporting •    Extension Dialing •    On-Hook Dialing
•    Email and SMS notifications •    Configurable Ring Options •    Remote Line Key
•    Busy Lamp Field / Call Presence •    Voicemail •    Transfer to Voicemail

Click Vital Communications-Overview-Brochure for PDF of features and benefits.